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Textbox Value Not Getting Entered Properly During Automation

During automation, a value is entered into a textbox and appears visible on the screen. However, the application does not recognize or save the value, leading to failures in subsequent steps

Error behavior

When this issue occurs, you may observe the following behavior: 

  • The textbox displays the entered value, but internally it is not considered as entered. As a result, the application does not proceed to the next step or trigger expected actions.
Possible Reasons

This issue may occur due to one or more of the following reasons: 

  • The value appears in the textbox, but it is not actually entered into the system. 
  • The necessary actions, such as typing or pressing keys, are not triggered. Because of this, the application does not treat the value as valid input since it was not entered in a normal way.
Resolution/Solution

To resolve this issue and ensure successful execution, perform the following actions: 

  1. First, use the Set Text action to enter the value into the textbox. 
  2. If the value is still not properly entered or saved: 
    • Use Send Keystroke value. 
    • Enter the same value as if typing manually.

This method ensures that the application correctly recognizes the input and that the value is properly entered and saved.

Additional Notes 
  • Set Text: used to copy-paste the value 
  • Send Keystroke value: this sends the value one character at a time, similar to typing from a keyboard